Dear Customers,

We understand that some of you experience discolored water from time to time, and we sincerely appreciate your patience as we work toward a long-term solution. We believe we have identified an approach that will significantly reduce these issues, and we are currently pursuing funding to help make it possible.

The discoloration is primarily due to our use of well water. Our wells draw from deep underground, where naturally occurring minerals such as iron and manganese are present. Because these minerals are heavier than water, they can settle at the bottom of the pipelines. When events such as new construction (which involves flushing water lines) or fire hydrant use occur, these minerals can become temporarily stirred up, causing discoloration. Over time, they settle again and water clarity returns.

We have submitted a grant application to the Utah Division of Drinking Water to install large-scale filtration systems designed to address this issue. The application will be reviewed by the Drinking Water Board on April 28th. If approved, the project will move into engineering, planning, and construction phases, which will take time to complete. I plan on keeping you informed as we move forward with this project.

We are encouraged by the progress being made and are hopeful this project will provide a lasting improvement to water quality.

To help support our grant application, we are seeking customers who would be willing to write a brief letter describing their experiences with water discoloration. These letters will be submitted to the review board as part of the application process.

If you are willing to help or have any questions, please don’t hesitate to reach out.

Please attach your letter below or email us at info@taylorwestweber.gov

Thank you for your time and continued support,

Ryan Rogers
Taylor West Weber Water Improvement District
801-731-1668 ext. 102